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On a chilly January morning, a small auto-repair shop in Osaka found itself flooded with customers after a sudden cold snap caused dozens of battery failures across the city. The lead technician reached for his trusted tools, those same workshop essentials he had relied on for over a decade, but this time, something was different. Newer, smarter, more efficient gear had taken the place of outdated equipment, allowing him to diagnose problems twice as fast and finish jobs before competitors opene …